If you, as a parent or legal guardian, become aware that a Child under your care or supervision has provided us information without your consent, or provided us with information that you would like to have removed or updated, please contact us at email@example.com.
Information We Collect
In order to enjoy the benefits of our Website, you will be required to open a user account (either a ‘Student Account’, ‘Parent Account’ or ‘Teacher Account’), and provide certain Personal Information, such as your name, a user name and password and an optional e-mail address. A Student Account can be created by the student, the student’s parent or legal guardian or the student’s teacher.
When creating a username for your account, please do not use personally identifiable information such as the user’s name, phone number, date of birth or email address, but rather use pseudonyms or other combinations of letters and numbers that do not identify you.
When associating a Student Account with a Teacher Account, we will collect the user’s first and last name to help teachers identify their students. The collection of the student’s e-mail address is optional. When a Student Account is for a Child and associated with a Teacher Account, we will not collect the full first name of the Child but only the first initial of the first name and the last name and an optional field of the parent’s e-mail address.
If you contact us for customer support or submit other types of queries through our Website by clicking on an email link, we may ask for or collect additional information from you in order to respond to you or address your concerns.
The Website allows the collection of such information such as quiz results, comparative analyses of students’ performance, and other statistical data concerning students, which may provide teachers with insight and a better understanding of their students’ performance trends and results, such data and progress reports are accessible only by the teacher whose registered Teacher Account is directly linked to that particular ‘Student Account’, and are not shared by us with any third party for commercial purposes.
We may also collect certain information that does not by itself identify a specific individual (“non-Personal Information”). Such information may tell us about the type of browser you use, identify your Internet Service Provider (ISP), tell us about your browsing actions, demographic information, network status and other types of user activity (clicks on links or advertisements, downloads, etc.).
We use analytics and similar services (e.g., Google Analytics) to help us deliver a better and more personalized service to you by enabling us to gauge usage patterns, customize our services according to your individual preferences, and speed up your searches.
ReadTheory does not receive funding from the United States Department of Education and in this respect, we are not subject to the Family Educational Rights and Privacy Act (FERPA). However, in certain circumstances, we may contract with an Entity that may disclose FERPA-protected data and Personal Information to us. Under these contractual agreements, and to the extent applicable, we collect and use the data in compliance with FERPA.
Our Website uses “cookies” and other similar technologies (such as web beacons, pixel tags, scripts, tags, etc.) in providing our services to you. Such technologies allow us to collect information about our users, their devices and their online behavior automatically, which we can then use to enhance your navigation on the Website, improve our services, personalize your user experience, and collect statistics about user preferences, behavior, etc. and administer a variety of other analytical tasks.
A “cookie” is a small piece of information that a website assigns to your computer or mobile device while you are viewing it. Cookies could be very helpful and can be used for a variety of purposes, such as allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and the services offered on our Website quicker and easier. Cookies are also used to help ensure that the advertisements you see, if any, are relevant to you and your interests. You can find more information about cookies at www.allaboutcookies.org. You may remove our cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Website and/or services we may offer may not operate properly and your online experience may be limited.
How We Use Information We Collect
ReadTheory uses Personal Information provided by you upon creation of your account in order to provide the educational tools and services featured on our Website, as well as offer you administrative or technical support, when needed.
We may also use your information for the following purposes:
- To provide you with ongoing customer assistance and technical support.
- To send you marketing information about products, services and offers, which may be of relevance to you, but only as permitted by law or specifically approved by you. If you do not want to receive any more communications from us, please send us an email to firstname.lastname@example.org, with the subject heading “Unsubscribe”. You may also select the “Unsubscribe” link that appears on marketing emails to opt-out of receiving any additional marketing emails.
- We may transfer or disclose PII to our affiliated companies, subcontractors or such other trusted third-party service providers or partners who may be located in different jurisdictions across the world for the purpose of: (a) assisting us with our business operations and to provide and improve our Website and/or services we may offer; (b) performing research, technical diagnostics, or analytics on our behalf; or (c) carrying out your express instructions in connection with your queries submitted to us.
Use of Anonymous Information
We may use or share “Anonymous Information” (i.e. information which does not enable identification of an individual user, non-Personal Information, aggregated information or Personal Information in non-human readable form) in any of the circumstances listed above, as well as for the purpose of providing and improving the Website and/or services we may offer, aggregate statistics and conduct business and marketing analysis, and in order to enhance your experience with the Website and/or services we may offer.
Accessing Your PII and Opting Out
As required by applicable law, we enable you to view, amend or delete the PII that we have collected about you or your Child. To do so, contact our customer support at email@example.com and detail your request. Please allow us up to 2 business days to complete the processing of any such request.
Please be advised that if you request the deletion of some or all of your Personal Information, certain features of our Website or services may no longer be available to you.
How We Share Your Information
We may disclose your Personal Information, or any information you submitted to us in connection with the Website and/or services we may offer, as follows:
- to a third party in our business network in connection with providing services we may offer you (including advertising partners, business consultants, or professional advisors), all subject to confidentiality undertakings by such third parties in accordance with applicable laws;
- if we have a good faith belief that disclosure of such information is reasonably necessary to comply with applicable laws, regulations, legal processes or governmental requests;
- for investigating, detecting, preventing, or taking action regarding illegal activities or other wrongdoing, suspected fraud or security issues; or
- any other purpose for which we have obtained your specific prior consent, or as may be expressly directed by you.
Storage and Transfer of Data
How We Protect Your Information
The security of your Personal Information is important to us. We follow generally accepted industry frameworks and standards, including the use of appropriate administrative, physical and technical safeguards, to protect information submitted to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we apply industry standard security measures to protect your Personal Information, we cannot guarantee its absolute security or confidentiality. If you have any specific questions or security concerns, please contact us at firstname.lastname@example.org.
Interaction with Third Party Services and Third Party Advertising
While our Website includes third-party advertising, ReadTheory ensures that any such third-party advertising only shows advertisements that are appropriate for children. Furthermore, targeted or interest-based advertising is displayed only for those users who have been expressly flagged as being over the age of 13. If at any time you see an advertisement on our Website that you feel is inappropriate for children, please contact us at email@example.com with the details of such advertiser and advertisement (screenshot/URL) and we will take appropriate actions to remove and/or block any such inappropriate advertising as promptly as possible.
Retention of Personal Information
We will retain any Personal Information that we collect only for as long as is required for the purposes for which such PII is collected and agree to delete any such PII following an opt-out request received from you and/or upon deletion of your account. We reserve the right to retain a copy of the opt-out request and any necessary accompanying details for administrative and regulatory compliance purposes only.
Merger, Sale or Bankruptcy
Last updated: August 22, 2022